# Privacy Policy
**Last Modified: December 02, 2025**
Surf -N- Laundry, LLC ("we," "us," or "our") operates the website https://www.surfnlaundry.com (the "Site").
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. We take your privacy seriously and are committed to protecting it.
By using the Site, you agree to the practices described in this Privacy Policy.
### 1. Information We Collect
We collect only the minimum information necessary to operate the Site and improve your experience.
Automatically Collected Information (Non-Personal & Technical Data)
When you visit the Site, we and our third-party service providers automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Referring page
- Pages viewed
- Time and date of visit
- Time spent on pages
- Approximate location (city/region level from IP)
This is standard web server log data and **Google Analytics** data.
Personal Information
We currently do **not** collect any personally identifiable information (name, email address, phone number, etc.) through forms on the Site. There are no contact forms, newsletter sign-ups, booking forms, accounts, or payment processing on the Site.
The only way you can voluntarily provide personal information is by emailing us directly at surfnlaundry@gmail.com or calling us at (850) 285-0135. Any information you choose to send us via email or phone is stored securely and used only to respond to your inquiry.
### 2. How We Use Your Information
We use automatically collected information for the following purposes:
- To operate, maintain, and improve the Site
- To understand how visitors use the Site (via Google Analytics)
- To detect and prevent fraud, abuse, or security issues
- To comply with legal obligations
We use any information you voluntarily send us (e.g., via email) only to respond to your message or provide the requested service/information.
### 3. Third-Party Service Providers & Data Sharing
We use **Google Analytics** to understand how the Site is used. Google Analytics collects data about your visit (as described above) and sets cookies. Google's use of this data is governed by the Google Analytics Terms of Service and the Google Privacy Policy:
- Google Analytics Terms: https://marketingplatform.google.com/about/analytics/terms/us/
- Google Privacy Policy: https://policies.google.com/privacy
We do **not** sell, rent, or share your information with any third parties for marketing purposes.
We may share information in these limited cases:
- With trusted service providers who assist us in operating the Site (e.g., web hosting via Cents/TryCentsBuilder, Google Analytics) — these providers are contractually required to protect your data
- To comply with laws, respond to lawful requests, or protect our rights
- In connection with a business transfer (merger, acquisition, or sale of assets)
### 4. Cookies & Tracking Technologies
The Site uses cookies and similar technologies from Google Analytics to collect usage data. These are primarily "analytics" cookies that help us understand visitor behavior.
You can refuse or delete cookies through your browser settings. However, this may affect Site functionality. You can also opt out of Google Analytics specifically here: https://tools.google.com/dlpage/gaoptout
### 5. Embedded Google Maps
The Site includes an embedded Google Maps link/directions feature. When you interact with it, Google may collect data according to its own privacy policy: https://policies.google.com/privacy
### 6. Data Security
We use industry-standard security measures (SSL encryption, secure hosting, access controls) to protect your information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
### 7. International Data Transfers
The Site is hosted in the United States. If you are accessing it from outside the U.S. (e.g., EU/UK), your information will be transferred to and processed in the United States. We rely on Standard Contractual Clauses and Google's Data Processing Terms to ensure adequate protection.
### 8. Your Privacy Rights (CCPA, GDPR, etc.)
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent (where applicable)
- Data portability
- Opt out of certain data uses
To exercise any of these rights, contact us at surfnlaundry@gmail.com. We will respond within the timeframes required by applicable law (typically 30–45 days).
California residents: We do not sell your personal information, so no opt-out is necessary.
### 9. Children's Privacy
The Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it immediately.
### 10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The new version will be posted on this page with an updated "Last Modified" date. Material changes will be highlighted. Your continued use of the Site after changes constitutes acceptance of the updated policy.
### 11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Surf -N- Laundry, LLC
6307 North 9th Avenue
Pensacola, Florida 32504
Email: surfnlaundry@gmail.com
Phone: (850) 285-0135